Texas’ Public Utility Commission recently had to threaten retail electric providers using its website. They told these companies they had to make their advertising clearer to consumers – or the Commission would do it for them.
Unfortunately, some companies would create misleading advertising. For example, first you’d pay 2.5 cents per kWh. However, if your usage creeped over 1,000 kWh – even to just 1,001 kWh, you had to pay a $225 fee, which then skyrocketed your true rate to over 20 cents per kWh.
And the average rates you typically pay year-round to any reasonable provider should fall around 11 cents per kWh.
In general, a free market works to consumers’ advantage. However, it’s not without its flaws. Companies certainly get out of line from time-to-time when they put their motivation for profit ahead of their customer service.
At Pronto Power, we design your service so it benefits both us and you. That way, there’s absolutely no possibility for misleading or deceptive things to happen. You’re never surprised when you see your energy bill. You simply smile and nod as you see the lowest rates in Texas.
For starters, you go on a prepaid electric plan. With on-time payment, you can eventually switch to traditional end-of-the-month postpay.
And when you prepay, we go out of our way to make it a no-brainer deal for you. You don’t sign a contract. That means you can cancel anytime.
And you don’t pay any connection or disconnection fees. You do put $19.99 in a prepaid account, but this is not a fee. It serves as your initial prepayment for your electricity usage only.
Then, you get daily email or text reminders of your account balance and usage. As long as you keep your account positive by 1 pm each day, your electricity stays on.
And if you have difficulty paying, simply reach out and call our friendly customer service team. We’re happy to help you keep your electricity on through the most difficult of financial times.
Keep your lights on with the lowest startup and prepaid electricity rates in Texas. Choose Pronto Power. Call 844.621.2852 to sign up free today!