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Customer Reviews


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Old Bird in Katy

September 13, 2018

This has been the best move I have ever made. I remember the HL&P days, since the break up of companies I have tried quite a few. All companies have lied one right after another, until I found Pronto Power. Rates are better than my old monthly company (TXU), easy to understand. I have used Pronto’s free extensions until my SSI check comes in. Love this company, the area manager Phil was patience and understanding when I was afraid to try another prepaid company. Keep rocking guys.

J Bryd

Quick and easy

August 31, 2018

Excellent prepaid service and customer service.

Craig Ridley

If I could give this place 6 stars I would!

August 31, 2018

ADAM IN SALES helped me get power today for my new house! He was super wonderful, very friendly and knowledgeable. He made the whole process very quick and easy! Adam is definitely an asset to Pronto Power and I would recommend this service to anyone especially if you need service FAST!!!

Sarah Graves

Love this company always so helpful.

August 31, 2018

The district manager Philip was so nice and very helpful after I had been on hold due to their maintenance issues in the area. I sent an email thinking no one would respond and he r sounded literally 2-5 min after sending out that email I was in shock that he called me himself. He was so kind and polite I wasn’t even mad about waiting anymore lol! Thank you Philip! He made it more easier to move in my new apartment which had electricity set up and ready to go.

Helena Serrano

I LOVE THIS COMPANY!!! I try to get everyone i know to change over!!

August 31, 2018

Tried it for 1st time in Oct. while we remodeling rent house and so affordable that there wasnt no way we were going to another company. Also referred a friend and got my credit!!!!! Customer service is great and i have no complaints!!

Tanya Gooch Moore

Keep up the great work.

August 31, 2018

I have only had Pronto Power for two months so far I love it. The customer sales representative are the nicest and polite people I’ve ever spoken with. Its a winner with me.

Normalee Morehead

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