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Customer Reviews

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5.0 rating
November 14, 2018

Freezing in Houston, and Payless Power (should be called Paymore Power) shut me off for being negative less than a dollar! Not to mention I had just spoken to them 5 minutes before getting ready to make their payment. I work night shifts, just got out at 6am. I called Acacia Energy, I called Hello Energy, both expensive as you know what. I called Pronto Power, not only were the rates the cheapest from all 3 companies. Pronto Power only required me to make a minimum payment of $9.99. I gladly paid $100. Oh power was back in less than an hour, the motto “Power Within The Hour!” is absolutely true. Thanks Pronto Power.

Bryan Young

Response from Pronto Power

We like to stick to our promises
99.9% of our customers receive power within the hour.
Glad you were one of them!!!
We are happy to help our customers if you ever find yourself in a pinch just call us and we can work with you without disconnecting your power.
In the mean time, Thank you for being one more customer happy with our service.


5.0 rating
November 6, 2018

Wish other companies were more like pronto great rates I’m in love with pronto


Response from Pronto Power

And we are in love with you!!!!!!
Thank you for being one more customer that switched to Pronto Energy and sees the difference.


5.0 rating
November 1, 2018



Response from Pronto Power

You’re just as awesome!!
Thank you for your feedback


5.0 rating
October 30, 2018

I have found peace of mind where electric service is involved!! This is the best and most fair electric service provider around today! Love this company and the people that work here.
Kim kirksey, Ft Worth, Tx

Kim Kirksey

Response from Pronto Power

Thank you for leaving a review, our customer service is always happy to help!
The team here at Pronto is thrilled to hear such good feedback, and we’re proud to be the best electricity provider
Don’t forget to refer your friends and get a discount on your bill.
Thank you!


5.0 rating
October 23, 2018

Very reliable, eases the stress of a bad pay week if possible.


Response from Pronto Power

Thank you for your feed back!
We are glad to be able to take some of the that daily stress away.

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